In today’s fast-paced world, quick payment processing and accounting automation are key to success. Bill.com is a top choice for businesses looking to streamline their financial tasks. It offers tools like electronic bill processing and vendor payments, making financial management easier for all sizes of businesses.
More than 400,000 companies trust Bill.com to manage their finances. It supports payments in over 130 countries, perfect for businesses with global needs. Bill.com has three payment plans, starting at $45 to $79 per user per month.
Using Bill.com can make bill processing up to 50% faster and get payments twice as quick. It also helps avoid double entry for faster vendor payments. The platform offers many payment options, including ACH, credit card, and international wire, to meet different needs.
Key Takeaways
- Bill.com streamlines accounts payable and accounts receivable workflows for businesses of all sizes.
- Over 400,000 companies use Bill.com to automate their financial operations.
- Bill.com supports payments in more than 130 countries, catering to international payment needs.
- The platform offers three main payment plans with pricing starting from $45 to $79 per user per month.
- Bill.com helps businesses cut bill processing time by 50%, get paid 2x faster, and eliminate double entry.
Introduction to Bill.com
Bill.com, now known as BILL, is a top accounting automation platform. It helps freelancers and small to medium-sized businesses manage their finances better. It makes tasks like accounts receivable, accounts payable, and payment processing easier.
PCMag experts tested 19 products in accounting last year. Bill.com is known for its easy-to-use interface and strong features. It offers four plans: Essentials ($39/person/month), Team ($49/person/month), Corporate ($69/person/month), and Enterprise (custom pricing).
Bill.com is great for making payments to vendors in over 130 countries. It also focuses on security with optional multi-factor authentication. Plus, it has a database of valid mailing addresses for vendors, making payment processing more efficient.
“Bill.com has been a game-changer for our business. It has significantly reduced the time and effort we spend on financial processes, allowing us to focus on growth and innovation.”
Users can pay in many ways, like credit/debit card, ACH, PayPal, or Bill.com’s virtual card. The platform also has different user roles. This ensures everyone has the right access and duties are divided.
Recently, Bill.com updated its navigation to be more elegant and user-friendly. The site now has an overview page with important financial info. This update, along with its accounting automation features, makes Bill.com a top choice for businesses.
Key Features of Bill.com
Bill.com offers a wide range of features to make financial tasks easier for businesses. It’s used by over 300,000 companies every quarter. This makes it a top choice for automating accounts payable, managing accounts receivable, and integrating with accounting software.
Accounts Payable Automation
Bill.com’s key feature is its accounts payable automation. Businesses can import bills, turn them into digital records, and pay vendors online or by check. This process cuts down on manual work and errors, saving time and boosting efficiency.
Accounts Receivable Management
Bill.com also shines in managing accounts receivable. It lets users create and send invoices, handle recurring payments, and track unpaid invoices. Features like automatic payment reminders and online payment options help improve cash flow and reduce invoicing time.
| Review Platform | Rating |
|---|---|
| Trustpilot | 2.8/5 (based on 190,000+ reviews) |
| TrustRadius | 7.7/10 |
| G2 | 4.3/5 |
Integration with Accounting Software
Bill.com works well with popular accounting software like QuickBooks, Xero, and Oracle NetSuite. This integration makes sure financial data moves smoothly between systems. It cuts down on manual entry and errors. Businesses can keep their financial records accurate and up-to-date.
Bill.com has changed how we manage accounts payable and receivable. Its automation and integration features have saved us hours and improved our financial management.
Pricing and Plans
Bill.com has subscription plans for all kinds of businesses. The Essentials plan starts at $45 per user per month. It’s perfect for small businesses to manage their money better.
The Team plan at $55 per user per month is great for growing teams. It adds more features and tools for working together.
For bigger companies, the Corporate plan at $79 per user per month is the best choice. It has advanced tools for managing money in and out. The Enterprise plan offers custom pricing and extra security for large businesses.
Bill.com also has special plans for certain needs. The Spend & Expense Plan is free for businesses. It helps manage expenses well.
Accountants can use the BILL AP & AR Partner Plan for $49 per month. The BILL Spend & Expense Partner Plan is free.
Bill.com charges $0.49 per ACH/ePayment transaction. Mailed checks cost $1.69 each. International USD wire transfers are $19.99 per transaction. Same-day ACH transfers are $9.99 each.
| Plan | Price per User per Month | Key Features |
|---|---|---|
| Essentials | $45 | Basic AP or AR management |
| Team | $55 | Collaboration tools |
| Corporate | $79 | Advanced AP and AR features |
| Enterprise | Custom pricing | Enhanced security and customization |
Over 2.5 million companies rely on Bill.com to streamline their financial processes and reduce their reliance on paper checks.
Bill.com offers great pricing options and features. It helps businesses of all sizes improve their financial work and go digital.
User Interface and Ease of Use
Bill.com has a modern and easy-to-use interface. It makes managing accounts payable and receivable simple. The platform is designed for businesses of all sizes, offering a smooth experience.
The interface follows common data entry rules. This makes it easy for users to get started without needing a lot of training. The dashboard shows important financial info like bills to pay and recent payments.
Intuitive Navigation
Bill.com’s design puts the user first. It’s easy to find what you need, thanks to a clear menu. This layout helps users manage their finances without getting lost in the software.
Streamlined Workflow
Bill.com’s workflow is a big plus. It makes accounting tasks simpler. Users can handle bills, invoices, and payments all in one place.
User feedback on Bill.com’s interface and ease of use is mixed:
| Platform | User Rating | Number of Reviews |
|---|---|---|
| Featured Customers | 4.7 out of 5 stars | 4,200 |
| GetApp | 4.2 out of 5 stars | 500 |
| G2.com | 4.3 out of 5 stars | Nearly 1,000 |
Many users like how easy Bill.com is to use and how it grows with their business. However, some have faced issues with accounts payable and integrating it with other software. Despite these, Bill.com’s interface is a key reason for its popularity among small and midsize businesses.
Setting Up Your Bill.com Account
Starting with Bill.com is easy. You just need to set up your account, link your bank accounts, add team members, and set up user roles and permissions. Bill.com guides you through each step for a smooth start.
Connecting Bank Accounts
Bill.com makes it easy to connect your bank accounts. This lets the platform sync your transactions and make payments simple. By linking your accounts, you can see all your financial data in one place.
Adding Team Members
Bill.com knows how important teamwork is in finance. You can add team members and give them roles and permissions. Invite accountants, bookkeepers, or others to work together on your Bill.com account.
Customizing User Roles and Permissions
Bill.com gives you control over who sees and edits your financial data. You can choose from roles like administrator or create your own. This way, you can control who does what with your money.
Bill.com’s roles and permissions offer many benefits:
- They keep your financial info safe by limiting access
- They make sure everyone knows their job
- They make workflows smoother by assigning tasks
- They let you set up approval rules for extra control
Here’s a quick summary of setting up your Bill.com account:
| Setup Step | Description |
|---|---|
| Connect Bank Accounts | Link your business bank accounts to sync transactions and facilitate payments |
| Add Team Members | Invite colleagues, accountants, or bookkeepers to collaborate on financial tasks |
| Customize User Roles | Assign predefined or create custom roles with specific access levels and permissions |
| Set Approval Policies | Define approval workflows to ensure proper oversight and control over transactions |
Setting up your Bill.com account right is key to managing your finances well. The platform is easy to use and guides you every step of the way. This lets you focus on growing your business while Bill.com handles the financial details.
Payment Processing with Bill.com
Bill.com makes it easy for businesses to manage payments and vendors in one place. It uses OCR technology to quickly read invoice details and lets you attach big files to invoices. This speeds up the process of paying bills.
Managing vendors is key, and Bill.com makes it simple. You can track invoices online and see everything clearly. The platform also gives detailed reports to help you understand your finances better.
Uploading and Processing Bills
Bill.com makes it easy to upload and process bills. You can do it manually or through software like QuickBooks. Its AI helps pull important info from invoices, cutting down on errors.
The Auto Charge feature lets you pay bills automatically. You can also set up recurring payments for easy management.
Payment Methods and Options
Bill.com offers many ways to pay, meeting different business needs. You can use ACH, credit cards, PayPal, or Vendor Direct virtual cards. It also supports international payments to over 130 countries.
The Vendor Direct Program is for those who prefer credit card payments. It offers flexibility and convenience for all involved.
| Payment Method | Processing Time | Transaction Fees |
|---|---|---|
| ACH | 1-3 business days | $0.49 per transaction |
| Credit Card | 2-3 business days | 2.9% + $0.30 per transaction |
| International Wire | 3-5 business days | $9.99 per transaction |
Bill.com offers a full range of payment features. It helps businesses cut bill time by 50% and get paid 2x faster. It’s perfect for those wanting to improve their accounts payable and receivable processes.
Invoicing and Accounts Receivable
Bill.com makes invoicing easier for businesses. It lets users create and send professional invoices. They can also track invoices and set up recurring ones for regular clients.
Bill.com is great for recurring invoices and automated ACH transactions. This is perfect for businesses with monthly clients. It ensures payments are made on time, improving cash flow and reducing admin tasks.
Bill.com’s tools give real-time updates on invoices and payments. Users can see aging reports, send payment reminders, and track their accounts receivable. This helps businesses make better decisions and get payments on time.
“Bill.com’s invoicing and accounts receivable features have been a game-changer for our business. We can now create and send invoices in minutes, and the automated payment reminders have significantly improved our collection rates.” – Sarah Johnson, CFO at XYZ Company
While Bill.com is strong in accounts receivable, some users face glitches and sync issues. These can cause delays or errors. But, the company is working hard to fix these problems and improve the platform.
Despite some issues, Bill.com is a top pick for invoicing and accounts receivable. It offers automated features, real-time reports, and integration. Bill.com helps businesses manage their finances better, allowing them to grow and succeed.
Synchronization with Accounting Software
Bill.com makes it easy to link up with top accounting software. This helps businesses keep their finances in order and accurate. By linking Bill.com with QuickBooks Online and Xero, you can cut down on manual work and keep your financial tools in sync.
QuickBooks Online Integration
Linking Bill.com with QuickBooks Online makes managing your finances easier. It syncs data like invoices, payments, and customer info. Bill.com offers both one-way and two-way sync, giving you the flexibility you need.
For the best results, consider these tips:
- Use two-way sync to keep data fresh and up-to-date
- Sync daily to keep your records consistent
- Turn on auto sync to save time
- Check sync status often to fix any issues
Xero Integration
Bill.com also works well with Xero, another top accounting software. It automates syncing of financial data, making billing and payments smoother. This reduces the need for manual entry and ensures your financial reports are accurate.
Here are some tips to get the most out of Bill.com and Xero:
- Customize the integration to fit your business needs
- Set up auto syncing for hassle-free updates
- Check sync logs regularly to catch any problems
- Use the integration to stay on top of your finances
| Accounting Software | Sync Type | Key Benefits |
|---|---|---|
| QuickBooks Online | One-way and Two-way Sync | Eliminates duplicate data entry, maintains up-to-date financial records, improves workflow efficiency |
| Xero | Automated Syncing | Streamlines billing and payment processes, reduces manual data entry, ensures accurate financial reporting |
Bill.com Mobile App
The Bill.com mobile app lets you manage payments and invoices on the move. It saves up to 50% of time spent on bills, helping you grow your business. You can process payments twice as fast as before.
The app offers many payment options like ACH, international wires, and credit cards. This makes it easy to find the best payment method for your business. You also get real-time updates on bill payments, keeping you in control.
With the Bill.com app, you can manage payments anytime, anywhere. Review and approve bills quickly on your phone. The app’s design makes it easy to see what needs your attention.
Bill.com users see big time savings. They process bills in 1-2 minutes, down from 5-10 minutes before. They also save 50 to 130 hours a month on 1,000 payments.
- Users on average process bills in approximately 1-2 minutes with BILL, compared to 5-10 minutes in their old system.
- Companies using BILL may save between 50 to 130 hours per month by processing 1,000 payments.
- An average client with 50 team members might save around $600 per month using BILL Spend & Expense due to auto-categorization.
Before sending international payments, you need to set up vendors on a desktop. This ensures your vendor info is correct and secure. It makes mobile payment processing smooth.
| Feature | Benefit |
|---|---|
| Mobile payment processing | Save 50% of time spent on paying and approving bills |
| Mobile invoicing | Get paid 2x faster by streamlining payments and receivables |
| Variety of payment options | Choose from ACH, international wires, virtual card, credit card, or check |
| Real-time notifications | Stay informed about bill payment statuses |
Security and Data Protection
At Bill.com, keeping your data safe is our main goal. We use multi-factor authentication and email checks to protect your accounts. This way, only the right people can see your financial info.
We follow strict security standards set by the American Institute of CPAs (AICPA). Our team does annual audits to keep your data safe. This includes your Accounts Payable, Accounts Receivable, and Spend & Expense services.
We send checks through a special account to keep your bank info private. We also use Positive Pay to fight check fraud. Unlike others, we handle payments ourselves, giving you more control.
For healthcare groups, we meet HIPAA standards. This means we protect your electronic health info (ePHI) well.
We use strong encryption and TLS to keep your data safe. Our mobile app has extra security features like multi-factor authentication and fraud protection. We also back up your data in Amazon Web Services (AWS).
We make sure only the right people can get into your account. We use strong passwords, 2-Factor Authentication, and automatic logouts. Our servers are in secure data centers, and our team is well-trained.
“At Bill.com, we are committed to providing our customers with the highest level of security and data protection. Our platform is designed with multiple layers of security, ensuring that sensitive financial data remains safe and secure at all times.” – René Lacerte, CEO and Founder of Bill.com
We teach our users how to stay safe online. This includes using strong passwords and checking your account daily. We also tell you to avoid public computers and keep your software up to date.
Our team is always learning about new security threats. We tell our users to watch out for suspicious emails and report them. We also recommend using anti-virus software and keeping your software updated.
Even with all these safety steps, some users might face account issues. But these steps are crucial to keep your financial data safe from harm.
Customer Support and Resources
Bill.com offers many ways to help users. You can email or chat with the support team. With over 200,000 customers, Bill.com aims to help quickly and well.
But, some users are not happy with the service. They say it takes too long to get help, and some problems aren’t fixed. The average score for customer service is 3.8 out of 5, showing there’s room to get better.
Email and Chat Support
Bill.com’s email support lets users send questions and get answers. The chat feature offers live help, which some find helpful. Yet, opinions on these options vary.
Knowledge Base and Tutorials
Bill.com also has a knowledge base and tutorials. These help users learn about the software and solve common problems. The knowledge base has lots of articles and guides.
| Support Channel | Average User Rating |
|---|---|
| Ease of Use | 4.2 out of 5 |
| Customer Service | 3.8 out of 5 |
| Features | 4.1 out of 5 |
| Value for Money | 3.9 out of 5 |
These resources aim to help users solve problems on their own. But, some find them not enough for complex issues. The platform’s features score an average of 4.10 out of 5, based on 3,391 reviews. This shows users generally like what Bill.com offers.
Bill.com Review: Pros and Cons
Bill.com is a well-known tool for managing business payments. It helps make paying bills and getting paid easier. But, like any tool, it has its good points and not-so-good points. Let’s look at what Bill.com offers and what it might lack for your business.
Advantages of Using Bill.com
Bill.com is easy to use, with users giving it a 4 out of 5 for simplicity. It’s great for quick payments and keeping track of who you owe money to. People like its features a lot, giving them high ratings.
It also works well with popular accounting software like QuickBooks and Xero. This makes your work flow better and saves time. Users say it helps avoid late fees, makes invoices easy to create, and keeps things running smoothly.
| Aspect | Rating (out of 5) |
|---|---|
| Ease of Use | 4 |
| Value for Money | 4 |
| Customer Support | 4 |
| Features | 4-5 |
Limitations and Drawbacks
Bill.com isn’t perfect, though. Some users have had trouble with customer service, which can be a big problem. It also doesn’t always work well with all accounting software, which can cause headaches.
Another issue is the high fees for international payments. If you send money across borders often, these fees can really add up. Some users have also had problems with their accounts being suspended or needing extra verification, which can mess up your payment plans.
Users praised features such as automated check mailing, documentation attachment for record-keeping, and easy access to paid invoices.
Compared to other options like AvidXchange and Tipalti, Bill.com’s pricing is clear and tiered. AvidXchange quotes prices based on your needs, while Tipalti aims to cut down your accounts payable work by up to 80% and automate payments.
Alternatives to Bill.com
Bill.com is a well-known choice for business payments. But, there are other platforms that offer similar benefits. These alternatives are great for businesses of all sizes. They provide advanced payment automation, easy integration with ERPs, and excellent customer support.
Comparison with Competitor Platforms
Looking at bill.com alternatives? Think about pricing, features, user feedback, and if it fits your business size. Here’s a look at some top competitors:
| Platform | G2 Rating | Pricing | Company Size | Key Features |
|---|---|---|---|---|
| Airbase | 4.8/5 | $$-$$$ | 10-10,000 employees | Advanced approval workflows, automated intake processes |
| Melio | 4.6/5 | $$-$$$ | Small to mid-market | Multiple payment options, integrations with ERP systems |
| Stampli | 4.5/5 | $$-$$$ | Small to large businesses | AI-powered AP automation, invoice verification |
| Tipalti | 4.4/5 | $$-$$$ | Mid-market to enterprise | Global payments, fraud detection, invoice management |
Platforms like Stampli and Tipalti use AI to make accounts payable faster. They help with invoice processing and data entry. Other options, like Invoiced and Quickbooks Online, make managing payments easier with automated invoicing and online payments.
When picking a bill.com alternative, think about what your business needs. Look at integration, customization, and customer support. This ensures a smooth transition and the best performance for your business.
Case Studies and Success Stories
Bill.com has helped many businesses make their financial tasks easier and more efficient. By going paperless and using Bill.com’s features, companies have seen big improvements. Let’s look at some real success stories that show how Bill.com has made a difference.
Redmond Accounting has used Bill.com for over nine years. They handle about 500 invoices a month. Thanks to Bill.com, they can save money and make their clients happy. They use features like approvals, fast payments, and remote access to speed up their work.
Joe, an entrepreneur with a team of 15, has seen great success. His products are in 1,500 coffee shops in the U.S. In just 6 months, sales in these shops grow by about 50%. Joe now spends just 4 minutes a month on paying engineers, thanks to Bill.com. This has helped him keep his engineers for up to five years and even hire more.
aG, a company with $12 million in spend in 2021, used to handle hundreds of bills monthly. Courtney Smith, their Accounting Manager, says Bill.com’s three-way matching saved up to 75% of AP time. This change has let aG’s finance team focus on more important tasks. Bill.com saved aG about 10 hours a week on tasks like writing checks. It also helped them manage their cash flow better.
These stories show how Bill.com has helped businesses save time and manage their money better. From saving hours to improving cash flow, Bill.com is a valuable tool. While results may vary, these stories show Bill.com’s potential to improve financial workflows and help businesses grow.
Conclusion
In this detailed review, we’ve looked at Bill.com as a top business payment solution. It automates accounts payable and receivable, making financial operations smoother. It also works well with QuickBooks and Xero, making accounting easier.
Bill.com has features to make payments, invoicing, and managing cash flow simpler. It helps cut down costs and improve forecasting. Its easy-to-use interface and customizable plans suit different business sizes and needs.
However, Bill.com might have some downsides like high fees for international payments and issues with some ERP integrations. It’s important for businesses to weigh these points against their needs. Despite this, Bill.com is a solid choice for improving financial processes and boosting growth.
FAQ
What is Bill.com, and how does it help businesses?
Bill.com, now known as BILL, is a platform for automating accounting tasks. It helps freelancers and small to medium-sized businesses. It handles accounts receivable, accounts payable, and more.
What are the key features of Bill.com?
Bill.com’s main features include automating accounts payable and accounts receivable. It lets businesses import bills and pay vendors electronically. It also integrates with QuickBooks, Xero, and Oracle NetSuite.
How much does Bill.com cost?
Bill.com has four pricing tiers. The Essentials plan costs $39 per person per month. The Corporate plan is $69 per person per month. The Enterprise plan has custom pricing.
Is Bill.com easy to use?
Yes, Bill.com is easy to use. Its interface is simple and intuitive. It makes complex accounting tasks easier with its streamlined workflow.
How do I set up a Bill.com account?
Setting up a Bill.com account is straightforward. You connect bank accounts and add team members. It guides you through creating your first payment.
What payment methods does Bill.com support?
Bill.com supports various payment methods. You can pay vendors electronically or by check. It also supports international payments to over 130 countries.
Can Bill.com handle recurring invoices?
Yes, Bill.com makes managing recurring invoices easy. It automates ACH transactions for monthly payments. This simplifies accounts receivable management.
Does Bill.com integrate with my accounting software?
Bill.com integrates with QuickBooks Online and Xero. This allows for syncing transactions between platforms. However, some users face integration challenges.
Is there a Bill.com mobile app?
Yes, Bill.com has a mobile app. It lets you manage payments and invoices on the go. The app has some limitations compared to the desktop version.
How secure is Bill.com?
Bill.com prioritizes security. It uses multi-factor authentication and email verification. It stores data securely and employs industry-standard security measures.
What kind of customer support does Bill.com provide?
Bill.com offers support via email and chat. However, many users are unhappy with the support quality. They mention long response times and unresolved issues.
Are there any alternatives to Bill.com?
Yes, there are alternatives like Stampli and Tipalti. They offer similar features and better customer support. It’s important to compare before choosing.
